What is Intelligent Automation?
Intelligent Automation (IA) blends artificial intelligence with robotic process automation to not just automate tasks, but enable machines to think, analyze, and make decisions.
Where traditional RPA stops at rule-based automation, IA introduces intelligence into the system: handling unstructured data, interpreting natural language, and dynamically adjusting workflows in real-time.
At QeMatic, we design, build, and scale intelligent automation systems that bring cognitive capabilities into your enterprise operations.
Our Intelligent Automation Services
AI-Powered Process Automation
Use ML models to classify, extract, and interpret unstructured data — emails, documents, images, chats, and more.
Document Intelligence
Automate document handling with OCR + NLP to process invoices, contracts, forms, and handwritten records.
Conversational AI & Chatbots
Build smart assistants for internal teams and customers using NLP and intent recognition.
Cognitive Decision-Making
Embed logic-driven decisions into workflows, powered by predictive analytics and AI models.
Hyperautomation Strategy & Delivery
Connect automation across business units for a seamless digital ecosystem using RPA + AI + analytics.
Why It Matters
Modern enterprises face a flood of data, decisions, and exceptions. Traditional automation can’t keep up.
Intelligent Automation delivers:
- AI-powered bots that understand context, text, speech, and images
- Smart workflows that adapt based on real-time inputs
- End-to-end process automation — from data ingestion to action
QeMatic helps enterprises move from efficiency to autonomy — unlocking the next phase of operational evolution.
Our Approach
Design. Deploy. Enable.
Our method blends speed with stability, ensuring every automation system works in the real world.
Discovery
Identify and assess high-value IA opportunities
Design
Blueprint human-in-the-loop, ML models, and workflow rules
Development
Implement RPA bots, AI modules, integrations, and UIs
Deploy & Monitor
Ensure performance with dashboards, audits, and ML model retraining
Client Success Stories
Health Insurance Provider
Problem: 1000+ claims manually validated daily
Solution: Intelligent bots used OCR + AI to assess and approve claims based on historical patterns
Outcome: 70% automation, 50% faster claims processing
Financial Institution
Problem: Manual KYC data extraction and mismatch checks
Solution: Built NLP-powered document parser and automated compliance workflows
Outcome: 85% reduction in onboarding time
eCommerce Platform
Problem: Delays in customer query resolution
Solution: AI chatbot integrated with order system and knowledge base
Outcome: 60% fewer human interventions, 4x faster first response
Proven Results
50–80% reduction in manual cognitive tasks
Faster decisions and fewer process exceptions
Scalable automation beyond rules-based boundaries
Reduced error rates in judgment-heavy processes
More responsive, intelligent enterprise operations
