Client Overview
A fast-growing logistics and supply chain company based in Mumbai, India, managing nationwide cargo shipments and warehousing for major FMCG and retail clients. The company handles over 12,000 transactions daily and aimed to reduce manual process delays and human dependency across departments.
Our Approach
Our strategy focused on:
- Automating approval chains across departments
- Integrating RPA bots for document handling
- Centralizing data input and validation processes
- Enabling rule-based compliance checks
Challenge
Despite their digital systems, the client still relied heavily on manual data entry, email-based approvals, and siloed workflows, which resulted in inefficiencies across finance, HR, and operations.
Process Automation
India
Key pain points included:
- Time-consuming invoice validation
- Manual approvals for internal workflows
- Redundant data entry across systems
- Frequent errors in compliance and reporting
Solutions Delivered
Invoice Processing Automation with OCR
Enabled fast, accurate invoice validation using OCR and automated data extraction and matching logic.
Automated Employee Onboarding Workflows
Streamlined HR onboarding using low-code tools with built-in document routing and approvals.
Centralized Document & Workflow Management
Deployed RPA bots and dashboards to manage approvals and documents across multiple departments.
Cross-Departmental Data Reconciliation Automation
Automated data entry and reconciliation to reduce errors and improve inter-departmental workflow visibility.
Technologies Used
Business Impact / Results
Qematic’s process automation implementation brought the following measurable results:
What Our Clients Say
"QeMatic's RPA team transformed our manual loan processing system. What once took days now happens in hours. Their deep platform knowledge and process-driven approach helped us reduce turnaround time by over 60% while staying fully compliant."
“We engaged QeMatic to integrate AI with our existing automation efforts. The results were outstanding — predictive quality control and demand forecasting brought a new level of intelligence to our operations. They truly understand the future of automation."
"QeMatic's Time and Motion Study uncovered hidden inefficiencies in our patient onboarding flow. Their insights led to a 30% improvement in staff productivity and better patient experience. The free consultation alone was eye-opening."
Key Highlights (Summary Box)
| Metric | Before | After |
|---|---|---|
| Invoice Approval Time | 3 days | Same-day |
| Manual Processing | 70% | 20% |
| Workflow Errors | Frequent | Rare |
| Process Visibility | Fragmented | Unified View |
